Call - 916.565.1631 eMail - sales@rsgiinc.com



 

RSGI : Privacy Policy

Policy: Returns and Refunds

Purchases

RSGIinc.com's online Return and Refund Policy is simple and direct. You may return any new, unused merchandise in its original packaging with all manuals and paper work for a refund excluding shipping fees within 30 days of purchase. Our refund policy does not apply to special orders or non-stocking items. A return authorization or RMA number is not necessary but we do require you to download, completely fill out and send in our Merchandise Return Form. Please note that Special orders may be subject to a 10% restocking fee. In the event of any questions or problems with your order, or if the product received was defective or damaged, please contact our Customer Service Department within 30 days of receipt. We will make every effort to resolve the problem as quickly as possible. Customer Service can be reached at 916-565-1610 Monday through Friday 10 am - 4 pm Pacific Coast Time or by emailing us at sales@RSGIinc.com

 

Return Form:

If you want to exchange or receive a refund for purchases, a Merchandise Return and Order Form is required. Please fill the form out and send it back in the box with the merchandise in question.

 

Download PDF


 

-or-

Online Form

 

Please note that Special orders may be subject to a 10% restocking fee.




Privacy | Returns       Copyright © 2013 RSGI. All Rights Reserved.      1508 El Camino Ave Ste A